safe guarding nspcc

Going above and beyond to meet our client's needs

Severn Valley Window & Door work with many schools, nurseries, special needs centres, hospitals and local authorities throughout central England and Wales. We have a highly qualified and experienced team and continually invest in our staff to ensure that they have all the skills they need to do the best job for our clients.

The safety and welfare of children and young people is of paramount importance to many of our clients - so it's of paramount importance to us too.

To demonstrate our commitment to providing leading customer care, Severn Valley Window & Door has become the first construction related organisation in the country to undertake a specialist training course delivered by the NSPCC (National Society for the Prevention of Cruelty to Children).

From senior management to on-site engineers, all our staff have received an introduction and certification in safeguarding children and young people, in addition to our enhanced DBS checks.

The NSPCC training course, normally only delivered to the education sector, has enabled the team at Severn Valley Window & Door to develop a greater awareness and understanding of safeguarding and child protection processes and relate these to their own roles and responsibilities within the company. We strive to assure all our clients that our engineers are fully trained and aware of individual site requirements.

So whatever your needs may be - perhaps you are looking for a window and door company to undertake installations, maintenance or repairs within school term time? - You can trust Severn Valley Window & Door.

Contact us if you have any questions about our staff training or window and door products and services and would like a no obligation chat to discuss your requirements.

clients testimonials
  • We have used Severn Valley for a long time now as they always deliver a phenomenal service. From the first telephone call to request/book jobs to leaving site on job completion, always a happy, friendly and polite. Their staff always maintain a high level of professionalism and strive to ensure the customers are left wanting to use them again. Paul Parker-Musgrove, Site Manager, Lanesfield Primary School
  • We have been using Severn Valley windows for a number of years, we have never had a problem with their service and their after-service and would not hesitate in recommending them to anyone. R.D Woolley, Site Manager, Villiers Primary School
  • Our experiences of dealing with Severn Valley have always been a pleasure. In 30 years of working with Severn Valley we have not had a single complaint about workmanship, professionalism, Health & Safety or quality and have almost never had any snagging to pick up on completion of works. Denis O’Rourke, MD at Concept Eductional Services Ltd
  • Severn Valley have always proved to be an excellent provider for installing both internal and external doors and also windows. Their expert service from initial contact to final invoice, is exceptional. Their safety standards are exemplary, as are their staff who are always polite and friendly. I highly recommend the services of Severn Valley. Karon Perry, Facilities Manager, Tata Motors European Technical Centre
  • I have been advised that a call was made to your company at 9am and an engineer was dispatched immediately to deal with the situation, arriving at the academy 45 minutes later. Due to the nature of the problem and the door being an external door, I very much appreciated your prompt response to ensure our students were kept safe within our academy and thus avoiding any safeguarding incidents. Mrs C Gilbert, Headteacher, Wednesfield High Specialist Engineering Academy
  • Severn Valley are without doubt the best contractor we use. They carry out dozens of competitive schemes annually for us in many Council and PFI schools, Colleges and Academies across the West Midlands and across a large portfolio of Public Buildings. If every contractor performed as Severn Valley do our job would be a breeze. Andrew Lewis, Managing Director, William Gough Limited
  • From the outset, Severn Valley representatives liaised with the Client and school staff and carried out full site investigations before commencing work. During the contract period a very high level of Health and safety was maintained and this large scheme delivered a high quality product on time and within budget. Paly Jandu – Building Surveyor, Wolverhampton City Council

Accreditations

Certifications and governing trade bodies we are affiliated with

  • chas logo
  • cscs logo
  • iso9001 logo
  • theguild logo
  • iso14001 logo
  • ggf logo
  • constructionline logo